Shipping-Delivery-policy
Shipping Policy
Thank you for shopping with ETNIKA.!!! We are happy & committed to providing you with the best shopping experience and ensuring the timely delivery of your orders. Please read our shipping policy to understand how the product will be delivered to your location.
1. Processing Time
- Orders are processed within [1-3] business days from the date of the order, excluding weekends and public holidays.
- During high-demand periods (festivals, sales events), processing times may be slightly longer. We appreciate your patience, and we are committed to faster delivery.
2. Shipping Methods & Delivery Time
We offer the following shipping options:
- Standard Shipping: Delivery within 5-7 business days, depending on the location.
Please note that delivery times are estimated and can vary based on location, weather conditions, and carrier availability.
3. Shipping Costs
- Free Shipping: We offer free standard shipping on all orders within India for purchases of 3 or more products.
- Shipping Charges: If your order does not meet the free shipping threshold, shipping charges will be calculated at checkout based on the weight of your order and the delivery location.
4. Order Tracking
Once your order has shipped, you will receive an email notification with tracking details. You can track your order through the tracking ID.
5. Shipping Restrictions
- We currently ship to all regions within India, including metro cities.
- We do not deliver to P.O. Boxes or certain remote areas if delivery partners are unable to deliver. If your address falls into a restricted zone, we will notify you at the time of booking your order.
6. Shipping Delays
While we aim to deliver your orders within the estimated time frame, there may be occasional delays due to factors such as weather conditions, public holidays, unavoidable conditions, or issues with third-party carriers. We will notify you of any significant delays, and our support team will assist you with tracking your order.
7. Damaged or Lost Items
If your order arrives damaged or is missing items, please contact our customer service team at [support@etinika.com] within 2 days of receiving your package. We will work with you to resolve the issue as quickly as possible.
8. Address Accuracy
Please ensure that your shipping address is complete and accurate, as we are not responsible for delays or undelivered packages due to incorrect information. Also, the product will be delivered to the provided location only. If you notice any errors after placing your order, please contact us immediately to correct it before shipment.
9. Returns & Exchanges
For more information on returns, exchanges, or cancellations, please refer to our [Return Policy] page.
10. Contact Us
If you have any questions about our shipping policy or need help with your order, feel free to reach out to our customer support team:
- Email: -support@etinika.com
- What are your shipping charges?
- For Domestic Shipping
Clothing: We offer free shipping for orders above Rs 2500. For orders below Rs. 2500, a flat shipping fee of Rs. 150 is charged for COD orders and Rs. 100 for Prepaid orders for metro cities, their may be few additional charges for non-metro cities.