Privacy Policy

At ETINIKA, we are committed to protecting your personal information and ensuring a safe & secure shopping experience. This privacy policy outlines how we gather, use, and protect your personal information when you visit our webpage and buy a product.

Information We Collect

We may collect the following types of information when you visit our website:

Personal Information: Name, email address, mailing address, phone number, payment information.
Customer Account Information: If you create an account, we may store information like your username & password and our transaction history.
Usage: Information about how you navigated our website, such as browsing history, IP address, and pages visited.

How We Use Your Provided Details

We use the information for the following purposes:

To process and fulfil orders.
To provide customer support and respond to your inquiries.
To send order confirmations, shipping updates, and promotional emails (if you opt-in).
To improve our website and services.
To comply with legal obligations or resolve disputes.

How We Protect Your Information

We follow industry-standard security measures, including encryption, firewalls, and secure payment processing through the online gateway, to protect your personal information from unauthorized access, disclosure, or alteration. However, no online transaction is completely safe, so we cannot guarantee complete security and expect everyone to use a secured network.

Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your data with trusted service providers for the following reasons:

Payment processors to complete your order.
Shipping companies for delivery.
Legal or regulatory authorities when required by law.

Cookies

We use cookies to enhance your shopping experience. Cookies are small text files stored on your device that help us analyse website traffic, remember your preferences, and provide personalized content. You can manage cookie preferences in your browser settings on your device.

Your Rights

You have the right to access, update, or delete your personal information at any time. You may also opt out of promotional emails by clicking the unsubscribe link in our communications and reaching out to us for any help or assistance required.

Changes to This Privacy Policy

We may update this privacy policy from time to time. Any changes will be posted on this page, with an updated effective date. Please review this policy periodically for any updates.